Q How long does shipping take?
Standard shipping takes 5–10 business days worldwide. Express options (2–4 business days) are available at checkout.
Q How much does shipping cost?
Orders over $150 ship free worldwide. For smaller orders, shipping is calculated at checkout based on your destination.
Q What is your return policy?
You can return unopened items in original packaging within 30 days of delivery. We cover return shipping for any defect on our end.
Q Which payment methods do you accept?
We accept major credit cards, PayPal, Apple Pay, Google Pay, and Alipay.
Q How do I track my order?
Once your order ships, you'll receive a tracking link by email. You can also contact support anytime for an update.
Q Do you ship internationally?
Yes — we ship worldwide from Tokyo, Japan, with tracked delivery on every order.